"Robert" actually responded

to the e-mail I sent to Carlton Cards (aka American Greetings). Wasn't that nice of him? I couldn't help myself...I just had to e-mail them and tell them about the grammatical error in the wedding card. The response I received:

Thank you for contacting American Greetings concerning our greeting card.

Our products are inspected for quality as extensively as possible. However, due to the large volume of products we produce, an occasional oversight in design can occur and not be caught by our frequent control checks. We sincerely appreciate your taking the time to bring this matter to our attention, and we apologize for any inconvenience this may have caused you.

Thank you again for emailing; we hope that your future American Greetings purchases will reflect the quality standard set by all of our associates.

Best regards,

Robert
Consumer Affairs
American Greetings Corporation